Terms of Use
1. Introduction
Welcome to Nexus Emergency Medical Services Ltd. These Terms of Use apply to your access to and use of this website (“Site”). By using the Site, you acknowledge and agree to these terms.
2. About Us
This Site is operated by Nexus Emergency Medical Services Ltd (“we”, “us”, “our”). Our purpose is to provide information about our services, including event medical cover, training, repatriation and patient transfer.
3. Use of This Site
You may browse and download content for personal or non-commercial use, provided you do not alter or infringe upon any property rights notices.
All website content including text, images and logos is protected by copyright and other intellectual property laws.
4. Disclaimer of Liability
The Site provides information “as is” and we make no warranties express or implied regarding its accuracy or suitability.
We are not responsible for any errors, omissions or outcomes resulting from the use of our content.
To the maximum extent permitted by law, our liability is limited to the value of any products or services purchased through the Site.
5. Third Party Content and Links
We may link to third party websites for convenience. Such links are not endorsements and we are not responsible for external content.
Use of third party sites is at your own risk.
6. Privacy and Cookies
Your personal data is handled in accordance with our Privacy Policy.
We use cookies as outlined in our Cookie Policy to enhance the user experience.
7. Modifications
We may update the Site and these Terms at any time. Continued use after updates constitutes acceptance of any changes.
Please review regularly.
8. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from this Site will be resolved in the courts of this jurisdiction.
9. Contact Information:
Phone
+44 1889 227 318
hello@nexusems.co.uk
Address
Lancaster Park, Newborough Road, Staffordshire, DE13 9PD
Frequently Asked Questions
Get answers to our most commonly asked Event Medical Cover questions.
Do I need medical cover for my event?
Yes, medical cover is often a legal requirement for public events in the UK. Ensuring appropriate medical provision is essential not only for the safety of attendees, staff, and participants, but also to comply with local authority licensing conditions and the expectations of emergency services.
Event organisers have a duty of care under health and safety legislation to provide adequate medical support, and many local councils and ambulance services require a medical plan as part of the event approval process. Failure to provide suitable cover can result in your event being refused permission or shut down.
We work in line with national guidelines, including the Purple Guide, and liaise with local authorities and NHS ambulance services to ensure your event meets all regulatory and safety standards.
Why should I choose Nexus EMS for my provision?
At Nexus EMS, we pride ourselves on delivering professional, reliable, and fully compliant medical cover for events of all sizes across the UK. Here’s why event organisers choose us:
Experienced Medical Team – Our staff include HCPC-registered paramedics, experienced ambulance clinicians, nurses, and first responders, all trained to handle a wide range of incidents.
Tailored Medical Planning – We carry out risk assessments and build bespoke medical plans to suit your event, aligning with guidance from the Purple Guide, local authorities, and ambulance services.
Rapid Response & On-Site Care – With fully equipped ambulances, treatment centres, and response vehicles, we provide prompt care on-site, helping reduce pressure on NHS services.
Professional Reputation – Trusted by event organisers nationwide, we support everything from local community events to large-scale festivals, sports, and motorsport events.
Choosing Nexus EMS means peace of mind, knowing your event’s medical needs are in safe, capable hands.
I have first aid trained staff, can I not just use those?
While having first aid trained staff is valuable, it may not be sufficient to meet the legal and safety requirements for public events. First aiders typically provide basic, initial care, but they are not a substitute for professional medical cover — especially at events where the risk to attendees, participants, or staff is higher.
Local authorities, licensing bodies, and ambulance services often require a dedicated medical plan delivered by qualified professionals such as paramedics, ambulance technicians, or event medical teams. This ensures your event is compliant with health and safety regulations and the guidance set out in documents like the Purple Guide.
At Nexus EMS, we work alongside your team — not in place of them. We can complement your existing first aid provision with advanced medical support, ensuring full coverage, regulatory compliance, and the safety of everyone on site.
How do I know what level of provision I need?
The level of medical cover you need depends on several factors, including the type of event, number of attendees, activities involved, location, duration, and audience profile. There’s no one-size-fits-all approach — and getting it right is crucial for safety, compliance, and peace of mind.
At Nexus EMS, we carry out a detailed medical risk assessment based on national guidance, including the Purple Guide, and in consultation with local authorities and ambulance services. This allows us to recommend the appropriate level of cover — from first aiders to paramedics, ambulance crews, treatment centres, or full medical teams.
Whether you’re organising a small community gathering or a large-scale public event, we’ll guide you through the process to ensure your medical provision is suitable, proportionate, and fully compliant.
Do I get a report at the end of the event?
Yes, at Nexus EMS we provide a comprehensive Post-Event Medical Report for every event we support. We use a live electronic reporting system, which allows for real-time documentation during the event and efficient generation of a detailed report afterwards.
Your post-event report includes:
A summary of all medical incidents attended
Anonymised patient details and treatments provided
Any referrals or handovers to NHS services
Staffing levels and medical resources deployed
Notable concerns, trends, or recommendations for future events
Our electronic system ensures accurate, secure, and up-to-date information throughout the event, with instant access for authorised team leads or event organisers. It also supports your compliance with health and safety regulations, local authority licensing requirements, and insurance documentation.
This level of transparency and professionalism helps give organisers confidence and creates a safer, more accountable event environment.
What Our Clients Say
Don’t just take our word for it. Here’s what our staffed clients have to say about our service.
* All feedback displayed is taken from our post event surveys or reviews left online.
